*What are Structured Workouts?
Structured Workouts download to your Garmin or similar GPS watch, so you can get instructed through your workouts step-by-step; it’s like having a coach on your wrist!
How does the 30-day Money Back Guarantee Work?
Not sure about a longer coaching term? Your coaching package comes with a 30-day Money Back Guarantee!
If you are dissatisfied with your Running with Life coaching services, just email [email protected] within 30-days of your start date – and you will get a full refund, and will no longer be obligated to the remainder of your agreement.
Plus, for 12-month terms, you may also opt out within the first 90-days without further obligation, however there are no refunds, as the 30-day Money Back Guarantee applies to only the first 30-days.
After 90-days, the cancellation fee is just one month’s coaching payment.
Still not sure? You can also go Month-to-Month!
What about Month to Month?
Month-to-Month agreements can be cancelled before the next monthly bill date with no fees, and you can start or stop this at different times of the year as you may need.
You will still get the remainder of your month of services, no matter when you stop service. Just email a request at least 7-days before your monthly billing date.
Can I change my coaching package?
You can also change your package to a higher or lower level at any time during your agreement, just email a request at least 7-days before your monthly billing date.
Can I get a Prepaid Coaching Package?
Yes! With prepaid coaching packages, you can save a further 5% from the listed pricing for paying the annual subscription at one time up front.
For prepaid packages, if you terminate the agreement, the remaining prepaid coaching month’s money will be issued as a credit.
How will you know how to create my training plan?
All plans require a one-time $135 run testing, analysis, and start-up fee.
This covers your initial run questionnaire and analysis, account set-up and assistance, and analytical run tests.
You also get a full PDF report of your results, with suggestions for future direction and improvement.
What if I sign up for a longer-term contract and get injured?
After you notify us, you can get up to (3) months of a Medical Hold. During this time, you will not receive coaching and you will not be billed until your return.
If it’s longer than (3) months, we will work to come up with an agreeable solution. This is for medical reasons only.
*Month-to-month coaching packages are not eligible for holds.
What if I need time off for non-medical reasons?
With notification, you can get a reduced rate that can keep you in communication with your coach and/or provides you with workouts to maintain your fitness in the time off.
What if I have more questions? Just send an email to [email protected]!